Inmates Can Thank You for Making Their Future Case(s)
With all due respect, it appears to me that all this forum has served to accomplish is providing savvy inmates with the fodder needed for their own lawsuits against the officer, prison, et al. What a jumble of testimony that would be at a trial.
One woman's opinion - If I were the officer, I would notify the supervisor in writing (for the personnel file) of the job description confusion, and request a written response in clarification. I would not leave the written request open-ended, and would specify a written response within 7 business days, further stating that if said response is not provided, I intend to escalate the matter to the supervisor's supervisor, etc. On the 8th day, I would provide a copy of that request to the supervisor's supervisor, etc.
If I were the officer, and the supervisor verbally approached him/her rather than in writing, I would request that a witness be present, listen to what was requested, reiterate verbally the request, and in turn put that conversation in writing.
Egos are not important here folks - simple employment law is. If the officer is genuinely concerned about his/her job security, as well as the rights of the inmates, there should be no problem with following simple, every-day rules - document, document, document - witness, witness, witness. I'm sure the employee handbook indeed REQUIRES the officer to act in this fashion by following the simple chain of command.
While every person's job is personal, not every infraction is defamation or racism - just because either the employee or inmates may be non-causasian. Keep it simple.
Good luck! Jules