Trouble we encountered
From Nov, 1999 until July,2000, we were told by the dealer that the park we were going to have our house placed would be ready in 2 weeks, which never happened until July. Truthfully we were stupid and should have backed out altogether, but were excited about the house we selected and the 55+ park. The owner of the park says he had problems with permits from the town we are in and that is what took so long. Unfortunately none of this was told to us by the dealer. They had us sign papers with our large deposit, supposedly without a date, well being very naive we believed this only to be charged for real estate taxes from February, 2000, and having our mortgage payments start from April of 2000. There was absolutely nothing in the park except dirt. We did personally fight this and did get the dealer to pay for this until we moved in. The insurance for the house was also dated from February and we had that changed to August. There has been more. Now the house, the hot and cold water was put in backwards, it took service people 4 times to reverse it so that the cold was on the left and the hot on the right. We selected an all gas house, received an electric water heater and an electric dryer. We decided to keep the hot water heater, but definitely wanted the electric dryer switched to a gas one. Due to hud this was a whole deal about the dealer sending a plumber to estimate the cost of changing the electric to gas and then giving us a check and then we could have the conversion done and then get a new washer & dryer. I would not accept one without the other. We were also supposed to get a screen door for our front door, we were given one that looked like it had been used in at least 10 other homes, it was bent, filthy dirty and would not shut. We called the person who installed it, who had been sent by the dealer, and he told us to take it up with the state, which we did. We have since received a new door that had been properly wrapped in plastic. We have had at least 36 things go wrong, were told by the service people that the only things that might occur after approximately 6 months of the house settling would be cracks in the walls and the possibility of the floors squeaking which has also happened. We also were never informed about the additional charges from the park, nor were we honestly told what the real estate taxes would be. This was our first time at buying a manufactured home and probably the last. I do not like the fact that this company completely separates the retailer from the manufacturer and one will not do what supposedly is the others problem. We are going to continue to see to it that this dealer gets what he deserves, or as they say what goes around comes around. Would like hearing from all of you again, and suggest you ask all sorts of questions and research thoroughly the dealership you are using. We are going to report him to the better business bureau. We will do more research as has been suggested, on the other sites. Thank you for your input so far. The air conditioner had to be moved 3 times before it was placed correctly. We had asked for a wall not to be put in and of course it was, that was also a very bad circumstance, and we were supposed to have had electric in our shed and that was not done either, and so on. I can continue but it would take 4 more pages.
