This is in California.
I work at a non-profit hotel and conference center.
In the dining department, we do a lot of private parties like banquets, weddings, and casual reserved dinners. All of them are charged for a percentage of gratuity for our service, but none of this money goes back to the servers, hosts, or everyone that works in the events.
The darker side is that the consumers think that the money goes to us and possibly expects the service that they've paid for.
We are on different wages because of experience there.
There are a handful of full time positions there that has benefits with yearly raise.
The company's argument to everything we complain about is that they are "non-profit."
Over the past two years, it has been doing better than ever, and so, is there a limit to the "amount" of "profit" that they could possibly go over in order to give us the gratuity that we work so hard for?
There are a several solutions that I have thought of:
- A better hourly pay.
- Cannot label the gratuity as gratuity to us. Might as well label it "donations."
- Simply gives us the gratuity.
What other solutions might there be?
Is there a department I could contact?
Please advice!
Or if need more information, please do ask!
I work at a non-profit hotel and conference center.
In the dining department, we do a lot of private parties like banquets, weddings, and casual reserved dinners. All of them are charged for a percentage of gratuity for our service, but none of this money goes back to the servers, hosts, or everyone that works in the events.
The darker side is that the consumers think that the money goes to us and possibly expects the service that they've paid for.
We are on different wages because of experience there.
There are a handful of full time positions there that has benefits with yearly raise.
The company's argument to everything we complain about is that they are "non-profit."
Over the past two years, it has been doing better than ever, and so, is there a limit to the "amount" of "profit" that they could possibly go over in order to give us the gratuity that we work so hard for?
There are a several solutions that I have thought of:
- A better hourly pay.
- Cannot label the gratuity as gratuity to us. Might as well label it "donations."
- Simply gives us the gratuity.
What other solutions might there be?
Is there a department I could contact?
Please advice!
Or if need more information, please do ask!