WRONG
The property manager is NOT responsible for making repairs to a PROPERTY THEY DO NOT OWN. They have offered a very reasonable solution to the situation that OP SAW when they viewed the property.
OP can use the laws OF THE STATE WHERE THE PROPERTY IS LOCATED (most states do NOT allow repair/deduct or rent withholding); however, they will probably loose their security deposit AND have a court case on their record....their moving to another property is the win-win they should select and inspect the property more thoroughly next time.
Maybe you are not reading very closely. Pay attention. The lease is between the OP and the agent. Nowhere on the lease does it have the owner. Can you see now how the agent would be responsible for his end of the bargain? The owner is not a party to the agreement and has never promised anything to anyone other than his agent. He may be ultimately responsible for the whole mess, but he is not a party to the agreement at hand. We have no idea what relationship the owner has with the agent, but that is irrelevant.
They are not offering a reasonable solution. This is the opinion of the OP. Who are you to say it is or is not?
They are forcing the OP to pay to move again. Personally, this would not be acceptable to me were I in the OP's shoes.
They cant just say boom and the lease is done. They are required to keep their end of the bargain. Not having seen the lease, I can't say for sure, but Im sure it says something along the lines that they will keep it in good repair. Im sure this includes doors and windows that operate correctly and are sealed to the elements.
"most states do NOT allow repair/deduct or rent withholding"
Im not talking about state law, Im talking about common law. Look, if OP was evicted for non-payment over this, both of them would be standing in front of the magistrate presenting their respective sides. OP has proof that agent was in breach (and in fact violating Kentucky statute 383.595) by not keeping the place habitable. OP cured that and sent the bill as a portion of the rent. OP shows 8x10 glossies with circles and arrows and a paragraph on the back of each one. The agent would not have squat to say. What do you think will happen here? Im thinking they would send the agent to sit on the group W bench. I am not certified like you are, so I'm not really qualified to predict, but I have been in eviction court more times than I can remember.
383.595 Landlord's maintenance obligations and agreements.
(1) A landlord shall:
(a) Comply with the requirements of applicable building and housing codes
materially affecting health and safety;
(b) Make all repairs and do whatever is necessary to put and keep the premises in
a fit and habitable condition;
(c) Keep all common areas of the premises in a clean and safe condition;
(d) Maintain in good and safe working order and condition all electrical,
plumbing, sanitary, heating, ventilating, air-conditioning, and other facilities
and appliances, including elevators, supplied or required to be supplied by
him; and
383.625 Noncompliance by landlord.
(1) Except as provided in KRS 383.505 to 383.715, if there is a material
noncompliance by the landlord with the rental agreement or a noncompliance with
KRS 383.595 materially affecting health and safety, the tenant may deliver a written
notice to the landlord specifying the acts and omissions constituting the breach and
that the rental agreement will terminate upon a date not less than thirty (30) days
after receipt of the notice if the breach is not remedied in fourteen (14) days, and the
rental agreement shall terminate as provided in the notice subject to the following:
(a) If the breach is remediable by repairs, the payment of damages or otherwise
and the landlord adequately remedies the breach before the date specified in
the notice, the rental agreement shall not terminate by reason of the breach.
(b) If substantially the same act or omission which constituted a prior
noncompliance covered by subsection (1) of which notice was given recurs
within six (6) months, the tenant may terminate the rental agreement upon at
least fourteen (14) days' written notice specifying the breach and the date of
termination of the rental agreement.
(c) The tenant may not terminate for a condition caused by the deliberate or
negligent act or omission of the tenant, a member of his family, or other
person on the premises with his consent.
(2) Except as provided in KRS 383.505 to 383.715, the tenant may recover damages
and obtain injunctive relief for any noncompliance by the landlord with the rental
agreement of KRS 383.595.
(3) The remedy provided in subsection (2) is in addition to any right of the tenant
arising under subsection (1) of this section.
(4) If the rental agreement is terminated, the landlord shall return all prepaid rent.