joshuaelrich
Member
Georgia I purchased Lowes window ac unit late last June with 3yr ext. warranty. One month later it quit. They replaced it. Now, one year and a couple of weeks after the original purchase date, it has quit again. They won't replace it and repairman said there are no parts available. They are offering a refund, less taxes but no refund of the money spent on the extended warranty. If they aren't going to provide me with air conditioning for the agreed 3 yr term, it occurs to me that they should refund the fee for their warranty. Also I don't understand how they can insist on keeping the sales tax that I paid. A refund is a refund, right? How should I approach this? Have I a good or the correct argument? Thanks, Josh