What is the name of your state? Illinois
In July 2020 I became unemployed for at least one month and had signed up for the hardship program with fingerhut. The representative had sworn me into the hardship program, and was told to make payments of 50.00 online and no interest would be charged. Next month rolls by, and I notice that interest was charged and called to not just complain but also make another payment, to find out by another representative that I am not enrolled in the hardship program after already sworn into it. Then I had to be sworn again, and I gave them an account on which to withdraw funds for the 50.00 payment for 9 months to return my account to the regular balance of what it was for that august after subtracting interest. I gave them my information and they stated that automated payments would be setup on for the first of the month, with each month going by and no automatic payments into which I called them again asking them why they are not doing their job, and why my payments are late? The same thing continued on and I complained more for several months. I fulfilled my obligation of providing them with my account and funds on which To withdraw from for the 9 months and they still did not do their job. Causing my account to gain interest and late fees, and ruining my credit. I have made a complaint to the state’s attorneys office. I do not owe the full balance due to their failure of not taking payments and fulfilling their obligations.
In July 2020 I became unemployed for at least one month and had signed up for the hardship program with fingerhut. The representative had sworn me into the hardship program, and was told to make payments of 50.00 online and no interest would be charged. Next month rolls by, and I notice that interest was charged and called to not just complain but also make another payment, to find out by another representative that I am not enrolled in the hardship program after already sworn into it. Then I had to be sworn again, and I gave them an account on which to withdraw funds for the 50.00 payment for 9 months to return my account to the regular balance of what it was for that august after subtracting interest. I gave them my information and they stated that automated payments would be setup on for the first of the month, with each month going by and no automatic payments into which I called them again asking them why they are not doing their job, and why my payments are late? The same thing continued on and I complained more for several months. I fulfilled my obligation of providing them with my account and funds on which To withdraw from for the 9 months and they still did not do their job. Causing my account to gain interest and late fees, and ruining my credit. I have made a complaint to the state’s attorneys office. I do not owe the full balance due to their failure of not taking payments and fulfilling their obligations.
