What is the name of your state (only U.S. law)? Indiana
we moved in our townhouse about 3 months ago. when we first moved in we had a knob missing on our oven. we let them know and they said they'd get it right away. 2 months went by and they finally got us a knob..but it turned out to be one that didn't even fit. that just shows how they handle things...
now we have a bigger problem. our ceiling is leaking from our upstairs bathtub. anytime we take a bath or shower it leaks through our ceiling. i called them and let them know and they sent the maintenance guy over the next day. he told me he thought it was coming from something ourside maybe. and i told him i thought it was a pipe and he said there were no pipes that went over that section. and i told him that the only time it leaked was when we took a bath or shower and he then changed his story and said that it probably was a pipe and that he'd seen it leak there before and tried to fix it.
my question is...how long should i wait before complaining to a higher source. he came over on tuesday and it's now thursday and we haven't heard anything from them. meanwhile it is still leaking and seems to be getting worse.
I also need to know who I would complain too.
and my last question would be if they have to do construction of any sort, are they responsible for paying for a place for us to stay. because i can't be around any construction being that I'm 6 months pregnant.
we moved in our townhouse about 3 months ago. when we first moved in we had a knob missing on our oven. we let them know and they said they'd get it right away. 2 months went by and they finally got us a knob..but it turned out to be one that didn't even fit. that just shows how they handle things...
now we have a bigger problem. our ceiling is leaking from our upstairs bathtub. anytime we take a bath or shower it leaks through our ceiling. i called them and let them know and they sent the maintenance guy over the next day. he told me he thought it was coming from something ourside maybe. and i told him i thought it was a pipe and he said there were no pipes that went over that section. and i told him that the only time it leaked was when we took a bath or shower and he then changed his story and said that it probably was a pipe and that he'd seen it leak there before and tried to fix it.
my question is...how long should i wait before complaining to a higher source. he came over on tuesday and it's now thursday and we haven't heard anything from them. meanwhile it is still leaking and seems to be getting worse.
I also need to know who I would complain too.
and my last question would be if they have to do construction of any sort, are they responsible for paying for a place for us to stay. because i can't be around any construction being that I'm 6 months pregnant.