1. I know this is not a do it yourself job. I simply want to get some information in case I'm proceeding officially.
2. The home office approval is ambiguous. There is no area on the contract for this approval to be noted. The only location where the contract asks for the company signature is where it is already signed. Why wouldn't that signature NOT be the "main office" rep's signature? I believe this ambiguity should be held against the company, the drafter of the contract. Furthermore, I believe this requirement is superceded by the fact that the order was processed and the stone was sent out to be fabricated.
3. I was told in Mar 2020 that the company had issues with the salesman, no record of any deposit and no record of a signed contract which was emailed to me in Nov 2019, according to the salesman's notes. I never received that emailed contract (shown above). I keep all my emails, checked all accounts and for spam; it is simply not there. I believe the salesman erred by not emailing me that contract. I suspect he thought we were good to go since I had signed off on the specifications document. The impetus for this error was that the stone had to go to VT in Nov 2019 to get inline for fabrication before the winter. I suspect the salesman rushed to get that out, with the erroneous specification, and simply never emailed me the contract.
Finally, although my signature is not on a contract, as noted in my original post, I believe we had a meeting of the minds on the scope of the job and the job was "completed", albeit incorrectly. If there was no meeting of the minds, why would the company send a $12K order out for fabrication?
Thanks for your ongoing consideration. I appreciate the feedback.