We expected to be crazy busy for the first two weeks in July, but we expected to be less busy than we normally would be for the first two weeks in April. We had this idea because people had had so much extra time to file, and we were doing so many returns in May and June, that we thought it would be less hectic.
Oh my god we were SOOOO wrong. This is the busiest end of tax season we have ever seen, and yesterday we had to triage a lot of returns to see who we could file extensions for without causing them any late paying penalties. We NEVER do that. With the rare exception, we always complete and file every return given to us by the deadline. Extensions are filed when the client requests them, but not because we can't get the work done.
I logged 25 returns on Tuesday. That is the highest number of returns that I have ever logged in a single day. Wednesday was heavy too, we still had people trying to drop off documents at 6pm last night. I expect to continue to be really busy for the rest of the week doing all the mop ups.