What remedial action would court grant, if any?

[latigo]

It is the managers job to show sympathy for customers making purchases of merchandise from them. It is not their job to be sympathetic to persons wasting their salespersons time, to make purchases elsewhere. I don't suppose you offered to pay for the salesperson wages whiles you were picking their brain to purchase elsewhere!!!

People in the land of the Big Sky * might choose to be guarded in recommending movies, restaurants, doctors, dentists and health spas to this person!

(I was going to include beauty salons but I'm not sure they have them. Just joking. I love the Treasure State.)
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[*] Incidentally, if you have or should have the pleasure of visiting the magnificent state of Montana you will immediately know that the description BIG SKY is not just Chamber of Commerce hyperbola. It is startling huge!

I can't explain it, but I've crossed both oceans and the heavens don't appear anywhere near as big.