Wife's car towed from outside car rental place where she was a customer.

[Shadowbunny]

Why was your wife renting when she owned a car? (sorry if this has been addressed)

He said she wanted to drive a nicer car while she was away on business trips.

 

[mede]

I find that far from obvious. To me it would make more sense that she would be able to park there while she was transacting business inside.

You act like everyone who rents a car must leave their car at the rental location. That's ridiculous. Where were you in all of this? Wouldn't it have made more sense for you to drop your wife off? Or at the very least drive her back to pick up the car and leave it at your residence?

Okay. I don't wish to be rude, but that is just stupid. I have stated repeatedly that they gave her permission to park the car there while she was a customer and driving the Enterprise car. You think that them giving her permission to park there means they were giving her permission to park there for five to ten minutes while she was inside? "Just so you know, ma'am, we give you permission to park in our parking lot for the next five minutes." You actually think it would make sense for them to give her a sign to put in her windshield identifying her car as that of an Enterprise customer only for while she was inside the building for five to ten minutes? What other businesses give you a sign to put in your windshield so your car doesn't get towed while you are inside the business for ten minutes? If you go to a Walmart parking lot would you expect all the cars to have "Walmart Customer" signs in their windshields? I'm sorry, but that is just stupid.

And, no, you don't have to leave a car to take a car at a car rental place. Nobody suggested that, and that has nothing to do with the question at hand. The point is they told her that her car was authorized to be parked there, and they were, evidently, lying.

 

[mede]

Enterprise stated they needed to change the "enterprise customers" sign weekly or some such act. They didn't. If they could actually permit parking where your wife parked and it was a failure on enterprises legal obligations your wife's car got towed she should be able to obtain money she paid for towing and storage up until the time she became aware her car was towed. If she paid nothing she would be due nothing.

Anything beyond the time she discovered her car had been towed is on your wife. She would be obligated to mitigate her damages. She would have done that by paying the outstanding bill at the storage lot and retrieve her car. She didn't so the car being auctioned is on her.

So did she pay anything to the impound lot?

This may be true, but I don't quite understand why. Enterprise and my wife both found out about the car being towed on the same day. If Enterprise was responsible for paying the original towing fees, why would someone else be responsible for damages that resulted from them refusing to pay the towing fees they were responsible for?

 

[justalayman]

This may be true, but I don't quite understand why. Enterprise and my wife both found out about the car being towed on the same day. If Enterprise was responsible for paying the original towing fees, why would someone else be responsible for damages that resulted from them refusing to pay the towing fees they were responsible for?

Your wife had the ability and obligation to take action that would limit her damages (losses). If she had retrieved the car she would not have lost it to auction. Whether enterprise was or wasnt responsible for it being towed doesn't change your wife's obligations to prevent further damages.

 

[xylene]

She was parking on someone elese's property.

I don't actually find it surprising or impossible she was given a parking permit for short or intermediate parking and not for an unlimited duration?

Did she really ask them if it was going to be ok to park there for months?