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Misrepresented goods purchased online: what are my rights.

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costarica1212

Junior Member
Virginia

I bought a dress online. The seller claimed that it was in perfect condition,but when it arrived, I found that it had a stain and some missing beads.

It will cost about $700 to fix. I already paid her the full amount - $1800.

What rights do I have? She claims I already got a good deal on the dress so she is not going to give me my money back or a price reduction for the cost to fix it.

We are not in the same state.

Thanks.
 


HomeGuru

Senior Member
Virginia

I bought a dress online. The seller claimed that it was in perfect condition,but when it arrived, I found that it had a stain and some missing beads.

It will cost about $700 to fix. I already paid her the full amount - $1800.

What rights do I have? She claims I already got a good deal on the dress so she is not going to give me my money back or a price reduction for the cost to fix it.

We are not in the same state.

Thanks.
**A: what did the VA state consumer protection office tell you when you asked them this same question?
 

costarica1212

Junior Member
consumer protection agency

They said they are unable to address an individual situation that does not affect parties beyond the two directly involved - which my case is.
 

seniorjudge

Senior Member
Sue the person in the state where they live.

Be prepared to tell the judge how removing a stain and sewing on some beads cost $700.
 

costarica1212

Junior Member
Sue the person in the state where they live.

Be prepared to tell the judge how removing a stain and sewing on some beads cost $700.

How do I go about suing them? What type of lawyer do I need exactly? Does my case have merit given it was purchased over the internet?
 

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