briana0925
Junior Member
What is the name of your state (only U.S. law)? Florida
I made my car payment and the finance company said they reversed it back to my account. They said when I receive the credit to call them and just use that money to re-make the payment. I don't know why they reversed it in the first place but on my payment history it shows a pay reversal on may 26th and another transaction that shows "re-post" that same day showing my payment as a debit. I've told them several times that TD Bank has not received any credits from them and they refuse to send me or my bank any type of proof showing the reversal transaction was completed. They are demanding 2 months payments yet they still have may's payment. I don't know what to do anymore. I'm 8 months pregnant and this is really causing me a lot of stress. Here's a screenshot of my payment history starting on may 15th when I paid online.
5/15/2014 5:00 AM ($559.25) Web FEX EPS Payment May Payment Print Receipt
5/26/2014 8:01 AM $559.25 Web FEX EPS Pay Reversal Print Receipt
5/26/2014 8:02 AM $559.25 FEX EPS Pay Reversal CHARGE BACK Print Receipt
5/26/2014 8:02 AM ($559.25) Credit Card Payment RE POST Print Receipt
I made my car payment and the finance company said they reversed it back to my account. They said when I receive the credit to call them and just use that money to re-make the payment. I don't know why they reversed it in the first place but on my payment history it shows a pay reversal on may 26th and another transaction that shows "re-post" that same day showing my payment as a debit. I've told them several times that TD Bank has not received any credits from them and they refuse to send me or my bank any type of proof showing the reversal transaction was completed. They are demanding 2 months payments yet they still have may's payment. I don't know what to do anymore. I'm 8 months pregnant and this is really causing me a lot of stress. Here's a screenshot of my payment history starting on may 15th when I paid online.
5/15/2014 5:00 AM ($559.25) Web FEX EPS Payment May Payment Print Receipt
5/26/2014 8:01 AM $559.25 Web FEX EPS Pay Reversal Print Receipt
5/26/2014 8:02 AM $559.25 FEX EPS Pay Reversal CHARGE BACK Print Receipt
5/26/2014 8:02 AM ($559.25) Credit Card Payment RE POST Print Receipt