Mthompson30
Junior Member
I put money on this Amex card thinking money was safe later on that night I checked.My account and over $300 was gone.
I called immediately they canceled the card, a week went by an nothing I called but they said that doing the investigation they discovered that I authorized the transactions but I hadn’t authorized anything hadn’t bought anything they gave me $63 back and gave me a number that they called to verify the transaction but when I called this same number it was a cellphone number, I called Amex again and the lady told me they can no longer discuss the matter and hung up!! I don’t know what to do to get the rest of my money back?!?
I called immediately they canceled the card, a week went by an nothing I called but they said that doing the investigation they discovered that I authorized the transactions but I hadn’t authorized anything hadn’t bought anything they gave me $63 back and gave me a number that they called to verify the transaction but when I called this same number it was a cellphone number, I called Amex again and the lady told me they can no longer discuss the matter and hung up!! I don’t know what to do to get the rest of my money back?!?