AutographSeller
Member
I won't say who, but dealing with this very strange situation and wondering what to do.
Last year I purchased an item on eBay that was certified authentic by Beckett Authentication services, a top company in the field. Two months ago I list the item for sale on eBay, and a day later it gets taken down via an eBay VERO claim saying the item is fake. When I replied to the VERO account owner I discovered that it was the actual celebrity himself who took the item down. I explained to his agent (who answers the email) that it was authenticated, by which company, and that they're a major player endorsed by ebay, etc. Didn't care. I then had the head Authenticator at Beckett re-examine the piece, which he verified was consistent with examples on file and what he knows to be real. I responded to the celebrity's agent and got the same answer. I then submitted the piece to another major authentication house, PSA/DNA, and they too agreed that it's real. Contacted the agent and got the same "don't care" attitude, saying if I relisted the item they would keep taking it down.
So now we have a celebrity using eBay's VERO system to take down autographs that he doesn't like and didn't get paid for, which are authenticated by the top two services in the industry, both of whom are endorsed and promoted by eBay. And eBay is allowing this to happen. If I continue to list the item and get more VERO strikes, my entire business could be shut down.
I checked USPTO, and the celebrity does not have a trademark on his signature. Would like to get some thoughts on the matter.
Thank you.
Last year I purchased an item on eBay that was certified authentic by Beckett Authentication services, a top company in the field. Two months ago I list the item for sale on eBay, and a day later it gets taken down via an eBay VERO claim saying the item is fake. When I replied to the VERO account owner I discovered that it was the actual celebrity himself who took the item down. I explained to his agent (who answers the email) that it was authenticated, by which company, and that they're a major player endorsed by ebay, etc. Didn't care. I then had the head Authenticator at Beckett re-examine the piece, which he verified was consistent with examples on file and what he knows to be real. I responded to the celebrity's agent and got the same answer. I then submitted the piece to another major authentication house, PSA/DNA, and they too agreed that it's real. Contacted the agent and got the same "don't care" attitude, saying if I relisted the item they would keep taking it down.
So now we have a celebrity using eBay's VERO system to take down autographs that he doesn't like and didn't get paid for, which are authenticated by the top two services in the industry, both of whom are endorsed and promoted by eBay. And eBay is allowing this to happen. If I continue to list the item and get more VERO strikes, my entire business could be shut down.
I checked USPTO, and the celebrity does not have a trademark on his signature. Would like to get some thoughts on the matter.
Thank you.