Hello,
On my recent flight on Qantas, I experienced a rather unpleasant and somewhat severe, though not life-threatening reaction to some food I was served. I am allergic to spices and the airline had this in their notes. They confirm that it is in their notes and I have it in the email as well. What happened was they served me bread along with my fruit platter that had a spice in it. Upon consuming the bread, I felt very sick and had chocking sensations and overall felt very ill. The bread had some kind of a spice in it. It was not plain bread. The flight attendant witnessed me feeling very ill. I did not need medical attention as my allergy is something that is temporary and usually goes away in a couple of hours. It is not life threatening, but is still pretty severe as you can imagine when someone feels like they are chocking.
I contacted the airline about this issue and the stupid response I received is that my profile did not say I was allergic to bread, so they did not do anything wrong. Since they are refusing to take responsibility, do I have a legal case? The reaction was not life threatening, but nevertheless, I was very ill and I already have other issues when I fly so this made the flight horrible for me. I have medical evidence that do in-fact have this allergy and the flight attendant should have made a report as required by law.
Thanks
On my recent flight on Qantas, I experienced a rather unpleasant and somewhat severe, though not life-threatening reaction to some food I was served. I am allergic to spices and the airline had this in their notes. They confirm that it is in their notes and I have it in the email as well. What happened was they served me bread along with my fruit platter that had a spice in it. Upon consuming the bread, I felt very sick and had chocking sensations and overall felt very ill. The bread had some kind of a spice in it. It was not plain bread. The flight attendant witnessed me feeling very ill. I did not need medical attention as my allergy is something that is temporary and usually goes away in a couple of hours. It is not life threatening, but is still pretty severe as you can imagine when someone feels like they are chocking.
I contacted the airline about this issue and the stupid response I received is that my profile did not say I was allergic to bread, so they did not do anything wrong. Since they are refusing to take responsibility, do I have a legal case? The reaction was not life threatening, but nevertheless, I was very ill and I already have other issues when I fly so this made the flight horrible for me. I have medical evidence that do in-fact have this allergy and the flight attendant should have made a report as required by law.
Thanks