Covered entities must not:
* Establish eligibility criteria for receipt of services or participation in programs or activities that screen out or tend to screen out individuals with disabilities, unless such criteria are necessary to meet the objectives of the program.
I was screened out because of how I "interacted" with staff which is a DIRECT result of my disability as evidenced by my psychological report, my communications with the social worker and the psychiatrist.
My therapist (who I talk with 3 x a week) said, "I think you have fully considered this surgery and are emotionally ready to have it and that you will follow instructions for after care."
I have a recording of my voice mail messages to them, my conversation with the care coordinator AND her supervisor. There is clear evidence in these communications that the ONLY reason why I was "disqualified" after I was "qualified" was my, for lack of a better word, "attitude." My attitude is an integral part of my psychological condition. Again, as my psychological evaluations have ALWAYS concluded: "As a result, they often seem nervous and tend to be somewhat moody and resentful. At times, they may be friendly and cooperative, but anger and dissatisfaction soon color most of their relationships."
I'm sure I could read more and work on the accommodation aspect that also applies to hospitals, but in the legal environment, usually is applied to work.