This is the usual garbage you get from atty's. Rigamarol, antics and shenanigans and then cya bs quackimamie reasoning trying to pull the wool over people's eyes because they are too lazy to do their work and took on too many clients and spread themselves to thin and think they can treat people like crap. Most other workers in service like industries would never get away with this. Stockbrokers, Accountants, and other such people would be out of business in no time if they treated their clients equally like crap!