Windsor396
Member
I'm in Michigan and had my AC & Furnace replaced back on June 4th. The company that did it was "TXX." out of XX, MI. At least that's what the man presented himself as, along with the written estimate. Which appears to be all bogus as the address doesn't exist and the phone numbers are disconnected.
Anyhow I gave them a deposit of $2750 initially and then paid the balance of $2750 on June 4th after they installed the new AC/Furnace. He used Square to take the two payments on his cell phone. At that time he said I would get an invoice in a week or so because they were so backed up. So the only thing I ever physically received from them was the original estimate that shows everything was paid in full.
Unfortunately the new unit does not cool the house down. Called him on his cell phone which is still the only valid number I have and he came back out to the house. He told me there where a few things he could do and to give him a few days. Haven't heard back from him sense, tried texting / calling him dozens of times. Had credit card company do a chargeback but they overturned it since I did physically have the new equipment, albeit not working.
So at this point I have no contact information for this company except the Zach guys cell phone. Believe the business is completely bogus at this point so not sure what to do? Is this something I pursue through Small Claims court or another way? Also is there anything I can do about him falsely acting as a business that doesn't exist etc?
Any help at all would be great as I have no idea what to do at this point, thanks!!
Anyhow I gave them a deposit of $2750 initially and then paid the balance of $2750 on June 4th after they installed the new AC/Furnace. He used Square to take the two payments on his cell phone. At that time he said I would get an invoice in a week or so because they were so backed up. So the only thing I ever physically received from them was the original estimate that shows everything was paid in full.
Unfortunately the new unit does not cool the house down. Called him on his cell phone which is still the only valid number I have and he came back out to the house. He told me there where a few things he could do and to give him a few days. Haven't heard back from him sense, tried texting / calling him dozens of times. Had credit card company do a chargeback but they overturned it since I did physically have the new equipment, albeit not working.
So at this point I have no contact information for this company except the Zach guys cell phone. Believe the business is completely bogus at this point so not sure what to do? Is this something I pursue through Small Claims court or another way? Also is there anything I can do about him falsely acting as a business that doesn't exist etc?
Any help at all would be great as I have no idea what to do at this point, thanks!!