quincy
Senior Member
I read it originally the same way.If the OP kept saying (Our heating is costing us a TON), then the LL may well have just blown it off as a whiny tenant who is not used to an old, uninsulated house. However, if the OP said "The heater isn't keeping the house warm", then the LL should have investigated. It sounds to me like the LL investigate once a complaint of lack of proper heating was made, not a complaint about the cost of heating.